Adam
06-03-2008, 03:52 AM
Welcome back everyone!
At approximately 5:45 EST on May 31, 2008 a short in a high-volume wire conduit caused a transformer in the H1 data center in Houston, TX (where our server is housed) to explode and catch fire knocking out 3 walls in the electrical room. Power and all generators were shut down as instructed by the fire marshal. Underground wiring was badly damaged and needed repair before the first floor could be powered on again thus giving us the long downtime. The Cheat Masters main website was not affected by this outage. Thankfully no networking equipment or servers were damaged during this incident. Unfortunately all the servers in the data center were down for hours and the servers on this first floor were down for over 48 hours while the transformer and data center damages were repaired. The issue is now resolved and we're resuming normal operations. We apologize for any inconvenience this may have caused you.
Glad to be back online. It's been a long 3 days and less sleep than some of us need! LOL
Right now we are running on a generator until the new power equipment arrives. There will be a downtime either June 7th or June 14th (midnight) and will last for about 4 hours. The downtime will be for the power changeover. Please stay tuned to this thread for further info.
Thank you,
Cheat Masters Staff
At approximately 5:45 EST on May 31, 2008 a short in a high-volume wire conduit caused a transformer in the H1 data center in Houston, TX (where our server is housed) to explode and catch fire knocking out 3 walls in the electrical room. Power and all generators were shut down as instructed by the fire marshal. Underground wiring was badly damaged and needed repair before the first floor could be powered on again thus giving us the long downtime. The Cheat Masters main website was not affected by this outage. Thankfully no networking equipment or servers were damaged during this incident. Unfortunately all the servers in the data center were down for hours and the servers on this first floor were down for over 48 hours while the transformer and data center damages were repaired. The issue is now resolved and we're resuming normal operations. We apologize for any inconvenience this may have caused you.
Glad to be back online. It's been a long 3 days and less sleep than some of us need! LOL
Right now we are running on a generator until the new power equipment arrives. There will be a downtime either June 7th or June 14th (midnight) and will last for about 4 hours. The downtime will be for the power changeover. Please stay tuned to this thread for further info.
Thank you,
Cheat Masters Staff